![]() Ocean-facing rooms have hot tubs built into the balconies and few things are more relaxing than watching the neon-pinky swirl of sunset from the tub, through the layer of jungle bush. The 349 rooms are spread across three different blocks, each block with their own central pool with pool bar and full service-though the central pool is where it’s at. Like much of the hotel, rooms do a nice job of marrying sharp local design elements with true comfort. Some facilities like the spa will be shared. Of the complex, Conrad will be higher-end and à la carte, while the Hilton will be all-inclusive. It's the more intimate and high-end property for the Hilton complex on the coast, which will go on to have 735 rooms. The couple also own the Waldorf Astoria on the coastline. The space is designed to feel like a portal to vacation and once you make your way through to the other side, where acres of beaches and pools and beer shacks abound, you’ll barely remember the plane you flew in on.Ĭonrad is one of the top-tier brands in the Hilton portfolio, and they sold the franchise rights to a Mexican couple which may explain why this resort does such a good job of marrying the bells and whistles you'd expect of the brand with local touches. The lobby may have a few guests milling around-bohemian New Yorkers after some sun, families in from elsewhere-but you won’t even notice. Lumbering wooden doors are pivoted open to reveal the breezy hotel lobby and create a view with layers of water, first the still ornamental pools, then the main central pool and finally the glowing Caribbean sea. There are few moments that force your shoulders to drop as easily as walking through the Conrad's entrance. It has enough going on to keep you there for a week or more, but with a clever eye to the boutique and the refined, so that you never feel like you've entered a resort of such scale. I used three Hilton FN for this It was a solo trip, and I probably would choose another property if taking wife or other family.Of all the large-scale resorts that line the Riviera Maya, there may not be any that draw in regional influence with so much sophistication as this newcomer from Hilton. NAST was my choice and they were great, including adapting on the fly pun intended to significant changes on both arrival and departure flights for me. This was my first time ever in Cancun, and I can't emphasize enough the benefit of prebooking airport-hotel transfer. The main buffet place in the hotel you can skip unless you have kids who just need quick calories and lots of options. The little breakfast place on the north end of the lobby has some traditional food in addition to more common buffet items. Steak restaurant was actually pretty good Italian place probably the best outlet. But it's fine for just hanging out by the pool, eating and drinking for a days. This is not a property where you will likely go into the hotel zone or other day trips very often. The driveway (with the hilarious, rocky first 100 meters others mentioned) is 5km long! And with 17 (yes I counted them) big speed bumps, just getting to and from the main highway is a SLOW process especially with any other vehicles on the road. Although the street corn and margarita booths on mariachi night were fire. Live events and music were fine but somewhat contrived as you would expect for a resort property. ![]() Unsurprisingly the beach was plagued by sargassum in August, the smell of which would probably ruin things for some people I didn't notice after arrival. I was skeptical at first about the wristband room key concept but with exception of one glitch when their key system was down, it worked well and simplifies things when you are in and out of pools, etc. Was $70 including cart and warmup driving range I didn't have a car so it was another $30 RT for course to come get me and return, etc. ![]() Hotel has a pretty good value golfing deal with El Tinto, an above average though not great course. I did see snorkeling desk open out by kids/family pool area so presumably they have at least that up and running. Agree with most of the good and bad list by kcdude higher in this thread from a December stay when I think property had just opened. I stayed at Hilton Cancun three nights late August. ![]()
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